Summer Scratch Off FAQ

  • When is the Scratch Off promotion?

    The promotion begins July 5, 2018 and runs through September 30, 2018.

  • Why are there not anymore dollars off coupons?

    Remember that points = dollars. For every 140 points earns you will receive $10 in Reward Dollars. We have upgraded the promotions to have bigger rewards and increased your chances to win. We are adding more value with points and the opportunity to earn and win surprise reward dollars.

    You are eligible to receive 2X, 3X, 4X and 5X points this year.

  • Why is the promotion not mailed this year?

    The digital Summer Scratch Off Promotion is more convenient. Members no longer need to wait for the coupons to arrive in the mail, worry about lost coupons, or remember to carry and present the coupon when paying the check.

    The promotion has increased in value – the digital promotion has far greater value than the printed version.

    There will be no more $ off coupons, points are will be more valuable.

    There are more chances to win 3x points, along with the newly added 4X & 5X points and the new promotion offers Bonus Reward Dollars Prizes.

  • How do I get the Scratch Off promotion if I am already a member of the Frequent Diner Club?

    If you are a current member of the Frequent Diner Club and have downloaded the Lettuce Eats app you are ready to play.

    If you are a current member of the Frequent Diner Club and have not already downloaded the app or accessed your account online:

    1. Tap on the APP STORE
    2. Search for LettuceEats app
    3. Tap GET
    4. Tap OPEN to access the app
    5. Read the first screen and swipe left
    6. Read the second screen and swipe left
    7. Read the third screen and tap DONE
    8. Tap I AM A MEMBER
    9. Enter your email address and tap NEXT
    10. Enter your Frequent Diner member number and tap GO
    11. Tap SURE to turn on location services and ALLOW to confirm
    12. Congratulations, you’ve successfully downloaded the LettuceEats app!

    The Summer Scratch Off promotion will automatically appear in the app on July 5.

     

    If you are a current member of the Frequent Diner Club and have accessed your account online:

    1. Tap on the APP STORE
    2. Search for the LettuceEats app
    3. Tap GET
    4. Tap OPEN to access the app
    5. Read the first screen and swipe left
    6. Read the second screen and swipe left
    7. Read the third screen and tap DONE
    8. Tap I AM A MEMBER
    9. Enter your email address and tap NEXT
    10. Enter your account password and tap SIGN IN
    11. If two people share an account please identify yourself by tapping on the circle next to your name.
    12. Tap SIGN IN
    13. Tap SURE to turn on location services and ALLOW to confirm.
    14. Congratulations, you’ve successfully downloaded the LettuceEats app!

    The Summer Scratch Off promotion will automatically appear in the app on July 5.

    Download LettuceEats
  • How do I get the Scratch Off Promotion if I’m not a member of the Frequent Diner Club?

    f you are not already a member of the Frequent Diner Club download the free Lettuce Eats app and sign up for the club:

    1. Tap on the APP STORE
    2. Search for LettuceEats app
    3. Tap GET
    4. Tap OPEN to access the app
    5. Read the first screen swipe left
    6. Read the second screen swipe left
    7. Read the third screen swipe DONE
    8. Tap BECOME A MEMBER
    9. Enter your email address and tap NEXT
    10. Enter a password
    11. Confirm your password
    12. Tap NEXT
    13. Enter your personal information
    14. Tap NEXT
    15. If you would like to share the membership with a member of your household, tap YES and enter their info.
    16. If not, Tap NOT NOW SIGN ME UP
    17. Tap SURE to turn on location services and ALLOW to confirm
    18. Congratulations, you’ve successfully downloaded the LettuceEats app and enrolled in the Frequent Diner Club!

    The Summer Scratch Off promotion will automatically appear in the app on July 5.

  • How do I download LettuceEats for iPhone if I’m already a Frequent Diner Club member?

    If you are a current member of the Frequent Diner Club and have downloaded the Lettuce Eats app you are ready to play.

    If you are a current member of the Frequent Diner Club and have NOT already downloaded the app or have accessed your account online in the past:

    1. Tap on the APP STORE
    2. Search for LettuceEats app
    3. Tap GET
    4. Tap OPEN to access the app
    5. Read the first screen and swipe left
    6. Read the second screen and swipe left
    7. Read the third screen and tap DONE
    8. Tap I AM A MEMBER
    9. Enter your email address and tap NEXT
    10. Enter your Frequent Diner member number and tap GO
    11. Tap SURE to turn on location services and ALLOW to confirm
    12. Congratulations, you’ve successfully downloaded the LettuceEats app!

    The Summer Scratch Off promotion will automatically appear in the app on July 5.

    If you are a current member of the Frequent Diner Club and HAVE accessed your account online:

    1. Tap on the APP STORE
    2. Search for the LettuceEats app
    3. Tap GET
    4. Tap OPEN to access the app
    5. Read the first screen and swipe left
    6. Read the second screen and swipe left
    7. Read the third screen and tap DONE
    8. Tap I AM A MEMBER
    9. Enter your email address and tap NEXT
    10. Enter your account password and tap SIGN IN
    11. If two people share an account please identify yourself by tapping on the circle next to your name.
    12. Tap SIGN IN
    13. Tap SURE to turn on location services and ALLOW to confirm.
    14. Congratulations, you’ve successfully downloaded the LettuceEats app!

    The Summer Scratch Off promotion will automatically appear in the app on July 5.

     

     

    Download LettuceEats
  • What restaurants are participating?

    The Scratch Off Promotion will be valid at all locations in the LettuceEats app except Everest, Stratford on the Park, The Dalcy, ASAP Poke, Big Bowl Chinese Express locations, Tucci Italian locations, Wow Bao at State & Division, Wow Bao 200 N. Michigan Ave., or Maggiano’s locations outside of IL and WI.

  • Does the promotion apply to all Frequent Diner transactions?

    The Summer Scratch Off Promotion is not valid for parties, banquets, private events, deliveries or gift card purchases.

    You can use one Scratch Off offer per location for the duration of the promotion.

  • How do I get the Scratch Off Promotion if I’m not member of the Frequent Diner Club?

    If you are NOT ALREADY a member of the Frequent Diner Club download the free Lettuce Eats app and sign up for the club:

    1. Tap on the APP STORE
    2. Search for LettuceEats app
    3. Tap GET
    4. Tap OPEN to access the app
    5. Read the first screen swipe left
    6. Read the second screen swipe left
    7. Read the third screen swipe DONE
    8. Tap BECOME A MEMBER
    9. Enter your email address and tap NEXT
    10. Enter a password
    11. Confirm your password
    12. Tap NEXT
    13. Enter your personal information
    14. Tap NEXT
    15. If you would like to share the membership with a member of your household, tap YES and enter their info.
    16. If not, Tap NOT NOW SIGN ME UP
    17. Tap SURE to turn on location services and ALLOW to confirm
    18. Congratulations, you’ve successfully downloaded the LettuceEats app and enrolled in the Frequent Diner Club!

    The Summer Scratch Off promotion will automatically appear in the app on July 5.

  • Once I download the app, how does it work?

    Let’s watch and see!

     

     

  • Who do I contact if I have question about the Frequent Diner Club?

    Please email fd@leye.com or call 773-538-8823 for assistance.

     

     

     

  • Who do I contact if I have a question about the Scratch Off promotion?

    Please email fd@leye.com or call 773-538-8823 for assistance.

  • What are the 2018 “Summer Scratch Off” Promotion Official Rules?

    2018 “Summer Scratch Off” Promotion Official Rules

    NO PURCHASE NECESSARY. A PURCHASE DOES NOT IMPROVE YOUR CHANCES OF WINNING A REWARD DOLLAR PRIZE. 

    1. HOW TO PLAY: From the start of business 7/5/18 through close of business 9/30/18, “check in” on the LettuceEats app at a participating restaurant and follow the on-screen instructions to reveal your offer.

    Once revealed Offers of Bonus Points expire at 5 am CST if not applied to a check. Bonus Points must be presented at time of purchase, and are valid only at the listed location. Bonus Points are not transferable, and are not valid for delivery, special events, or private parties.  May not be redeemed for the purchase of gift cards or retail items, tax, or gratuity.

    Offers of Reward Dollars may be used at the time and location of reveal, or may be used at a later time pursuant to the terms and conditions applicable to all LEYE Reward Dollars.    

    Standard Frequent Diner Club terms and conditions apply and are incorporated by reference: https://www.leye.com/frequent-diner/terms/.

    2. ELIGIBILITY: Open to legal U.S. residents 18 years of age or older. Void in New York, Florida and where prohibited. Employees of Lettuce Entertain You Enterprises, Inc (“Sponsor”), Wow Bao LLC, and Maggiano’s, their respective agencies, affiliates, subsidiaries, advertising and promotion agencies, and members of the immediate families and household members of each are not eligible.  Entrants must have preexisting access to a mobile device that permits download of the LettuceEats app. Message and data rates may apply.  Must be a member of the Frequent Diner Club (which can be joined free via the LettuceEats app or at https://www.leye.com/frequent-diner/).

    3. PRIZES AND ODDS: All participants will receive either a Bonus Points offer or a Bonus Points offer and Reward Dollars. Bonus Points have no cash value.  One Hundred Ninety Two (192) $50 Reward Dollar Prizes and Three Hundred (300) $100 Reward Dollar Prizes redeemable at participating Lettuce Entertain You Enterprises, Inc. restaurants, Wow Bao Restaurants, and Maggiano’s restaurants. Approximate Retail Value: $50 or $100 each. Odds of winning depend on number of eligible entries received.  No prize includes alcoholic beverages.

    4. GENERAL: No prize substitutions allowed and no cash alternatives are available. Prizes are non-transferable. Except where prohibited by law, acceptance of any prize constitutes permission to use winner’s name, hometown, likeness and photograph for advertising and publicity purposes without additional compensation. Any and all taxes on prizes are the winner’s sole responsibility. By participating, participants agree to abide by and be bound by these official rules and the Sponsor’s decisions. By accepting prizes, winners agree to release Sponsor (including all other participating restaurants named herein) and their affiliates, subsidiaries, directors, officers, employees, and agents from any and all liability for any injuries, losses or damages of any kind caused by any prize or resulting from acceptance, possession, use, and/or misuse of any prize or participation in this promotion or in prize-related activities. Sponsor assumes no responsibility or liability for (a) any incorrect or inaccurate entry information, or for any faulty, failed, garbled or jumbled electronic data transmissions; (b) any unauthorized access to, or theft, destruction or alteration of entries at any point in the operation of this promotion; (c) any technical malfunction, failure, error, omission, interruption, deletion, defect, delay in operation or communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of the operation of the promotion; or, (d) inaccessibility or unavailability of the internet or the app or any combination thereof; (e) any injury or damage to participants or to any other person’s mobile device which may be related to or resulting from any attempt to participate in the promotion or download the LettuceEats app. Entrants acknowledge that neither Sponsor nor its agents have made, nor are in any manner responsible or liable for, any warranty, representation, or guarantee, express or implied, in fact or in law, relative to any prize. This promotion shall be governed by, and construed in accordance with, the laws of the State of Illinois, regardless of conflicts of laws principles. Any action or litigation concerning this promotion shall take place exclusively in the federal or state courts sitting in Cook County, Illinois, and each participant expressly consents to the jurisdiction of and venue in such courts and waives all defenses of lack of jurisdiction and inconvenient forum with respect to such courts.  Each participant agrees to service of process by mail or other method acceptable under the laws of the State of Illinois. Any and all disputes, claims, and causes of action arising out of or in connection with this promotion shall be resolved individually, without resort to any form of class action. ANY CLAIMS, JUDGMENTS AND/OR AWARDS SHALL BE LIMITED TO ACTUAL OUT-OF-POCKET COSTS ASSOCIATED WITH ENTERING THIS PROMOTION.  EACH PARTICIPANT HEREBY WAIVES ANY RIGHTS OR CLAIMS TO ATTORNEY’S FEES, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ENTRANT, WHETHER FORESEEABLE OR NOT AND WHETHER BASED ON NEGLIGENCE OR OTHERWISE.  Void where prohibited, taxed, or restricted by law.

    5. WINNER’S LIST: For a list of the Reward Dollars winners’ names, available after 10/15/18, send a self-addressed stamped envelope to: LettuceEats Summer Scratch Off Winners, 5419 N. Sheridan Road, Chicago, IL 60640. Requests must be received by 4/15/19.

  • What are the Summer Scratch Off Promotion Restrictions?
    • Summer Scratch Off ends on 9/30/18.
    • Standard Frequent Diner Club terms apply.
    • Bonus offers expire at 5 am CST the following day if not applied to a check.
    • Bonus Points offers must be used at the time of purchase.
    • Bonus Points offers are non-transferable.
    • Bonus Points offers are valid at the listed location only.
    • Limit one Bonus Points offer per visit.
    • Bonus Points not issued for delivery, events or private parties, or for purchase of gift cards or retail items.
    • Bonus Points not issued for tax, gratuity or redeemable for cash.
    • Not valid at Everest, Stratford on the Park, The Dalcy, ASAP Poke, Big Bowl Chinese Express locations, Tucci Italian locations, Wow Bao at State & Division, or Maggiano’s locations outside of IL and WI.
  • How do I redeem the scratch-off promotion?

    Open the LettuceEats App and tap on the “Check-In” icon at the bottom of the screen.
    Select your dining location.
    Your check in screen and scratch off coupon will appear.
    If you wish to apply your scratch off promotion to your check, tap the coupon space labeled “Ready?”.
    On the next screen, take you finger and gently rub the space labeled “Scratch here to win”
    Congratulations! Your bonus points amount is now revealed!
    Write your four digit mobile payment code at the bottom of your itemized guest check in the space labeled “LettuceEats Mobile Payment Code”.

    Or

    Tap the box labeled “Save for later, check in”.
    Write your four digit mobile payment code at the bottom of your itemized guest check in the space labeled “LettuceEats Mobile Payment Code”.

    Please note: The Summer Scratch Off promotion does not apply to parties, banquets, private events, deliveries or gift card purchases.

    There is one scratch off coupon per account, per location.

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