Temporarily Closing for Chicago Locations | Lettuce Entertain You

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To our valued guests,

Thank you to all who have been dining with us and plan on dining with us in the future. We are making two changes to our health and safety procedures to continue to protect both our guests and employees. These new protocols are intended to provide an additional layer of protection and greater peace of mind to everyone whom we welcome through our doors.

Consistent with the CDC’s recognition of temperature screening as an optional strategy to help to prevent the spread of COVID-19, we will be temperature checking all dine-in guests at our full-service restaurants.
1. Upon arrival, all guests will have their temperature taken with an infra-red, no contact thermometer.
2. If a guest’s temperature is over (>) 100°F, the guest will not be permitted to enter but will be offered alternative accommodations, such as an order to go, or a reservation for another time.
3. Guests who wish to may wait 15 minutes outside the restaurant for a second temperature check but will not be offered a third temperature check.
The City of Chicago and Cook County have issued emergency travel orders directing travelers entering or returning to Chicago from states experiencing a surge in new COVID-19 cases to quarantine for a 14-day period from the time of leaving the identified state. In support of these efforts, we will be asking all dine-in guests at our Chicago and Cook County restaurants whether they have traveled to any of the locations that are on the current travel restriction list within the prior 14 days.
1. If you confirm that you should be quarantined as a result of the travel restrictions, you will not be permitted to enter but we are happy to offer alternative accommodations, such as an order to go, or a reservation for another time.
2. In the event travel restrictions are issued in other locations where we do business, we will do the same.

As a reminder, you must wear a face mask when entering, exiting, and moving around the restaurant, removing your mask while you are seated. If you are experiencing any COVID-19 symptoms, we kindly request that you join us another day when you are feeling better.

Thank you for your continued support and for doing your part to keep everyone in our restaurants safe and healthy.

Download the full Lettuce Entertain You Health and Safety Guide

Posted on June, 4 2020.

We haven’t said a lot these past few days. We stand unequivocally with Black Americans and the tens of thousands of people of conscience demanding that we live up to our values as a nation. But it is the voices of those who have suffered the injuries of systemic racism that must be heard right now. We are listening intently. As we face the indisputable truth that we can do better, we reflect on how we can best drive meaningful change within our own organization and communities.

We are starting with a thorough review of our corporate giving strategies to ensure that we are focused on efforts to eliminate social injustice and improve lives in Black communities and communities of People of Color. We are making an immediate contribution to the NAACP LDF. Through litigation, advocacy, and public education, LDF seeks structural changes to expand democracy, eliminate disparities, and achieve racial justice in a society that fulfills the promise of equality for all Americans.

We know that actions speak louder than words and that we have a lot of work to do. It's a start. We pledge to move with deliberate speed and look forward to reporting back to you on our efforts.

R.J. Melman
President

Lettuce Entertain You cares greatly about the health and safety of its employees and guests. In the last few weeks, we have closely monitored developments in the current COVID-19 outbreak and have, as a company, initiated enhanced protocols to reduce opportunities for the spread of this virus. Our actions have foWe are now facing a situation in which our actions can make a difference, not only to the health and safety of our employees and guests but also to our communities. As part of our ongoing effort to slow the community transmission of COVID-19, and in light of rapidly emerging developments in the City of Chicago and the State of Illinois, LEYE will temporarily close all of its Illinois locations, effective March 16, 2020, until at least March 30th. Our last day of service will be today, March 15, 2020. We will reevaluate our options based upon guidance and direction from health and government officials. In the meantime, we strongly encourage everyone to do their part by continuing to follow CDC guidelines, including the practice of social distancing, to combat community transmission.

We care deeply about our teams and are working on ways that we can support Leye employees and their families under these very unique circumstances. Toward that end, we will pay all LEYE employees for any scheduled shifts that are canceled due to Illinois restaurant closings through March 18, 2020. Canceled shift hours will be paid at each employee’s scheduled rate of pay or minimum wage, whichever is higher. We are working quickly to come up with a solution for pay beyond Wednesday. Rest assured that we are coming up with a solution that will be in the best interest of our employees. Please await further information regarding this in the next 24 hours.

We will continue to share information as the situation develops and additional decisions are made.

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