As the temperatures drop and dining moves indoors, our top priority remains providing a safe, clean, and healthy experience.
That is why we are excited to implement technology developed by AIRPHX (pronounced “air-fix”) into all of our restaurants nationwide by mid November. After extensive research and on the advice of experts, we've concluded that this is the best system for us.
Here’s how it works
AIRPHX features “cold plasma” chambers intended to kill harmful airborne and surface organisms throughout the day. Used in hospitals, healthcare facilities, Olympic training centers, universities, police and fire stations, and casinos, it eliminates 90-98% of influenza, coronavirus, norovirus, hepatitis, salmonella, listeria, e.coli, and over 30 common bacteria and viruses both in the air and on other surfaces.
This is just one more important step that we are taking to continue improving health and safety measures in our restaurants, and we want to thank you for your continued confidence in us.
To our valued guests,
Thank you to all who have been dining with us and plan on dining with us in the future. We are making two changes to our health and safety procedures to continue to protect both our guests and employees. These new protocols are intended to provide an additional layer of protection and greater peace of mind to everyone whom we welcome through our doors.
Consistent with the CDC’s recognition of temperature screening as an optional strategy to help to prevent the spread of COVID-19, we will be temperature checking all dine-in guests at our full-service restaurants.
Upon arrival, all guests will have their temperature taken with an infra-red, no contact thermometer.
If a guest’s temperature is over (>) 100°F, the guest will not be permitted to enter but will be offered alternative accommodations, such as an order to go, or a reservation for another time.
Guests who wish to may wait 15 minutes outside the restaurant for a second temperature check but will not be offered a third temperature check.
The City of Chicago and Cook County have issued emergency travel orders directing travelers entering or returning to Chicago from states experiencing a surge in new COVID-19 cases to quarantine for a 14-day period from the time of leaving the identified state. In support of these efforts, we will be asking all dine-in guests at our Chicago and Cook County restaurants whether they have traveled to any of the locations that are on the current travel restriction list within the prior 14 days.
If you confirm that you should be quarantined as a result of the travel restrictions, you will not be permitted to enter but we are happy to offer alternative accommodations, such as an order to go, or a reservation for another time.
In the event travel restrictions are issued in other locations where we do business, we will do the same.
As a reminder, you must wear a face mask when entering, exiting, and moving around the restaurant, removing your mask while you are seated. If you are experiencing any COVID-19 symptoms, we kindly request that you join us another day when you are feeling better.
Thank you for your continued support and for doing your part to keep everyone in our restaurants safe and healthy.
We haven’t said a lot these past few days. We stand unequivocally with Black Americans and the tens of thousands of people of conscience demanding that we live up to our values as a nation. But it is the voices of those who have suffered the injuries of systemic racism that must be heard right now. We are listening intently. As we face the indisputable truth that we can do better, we reflect on how we can best drive meaningful change within our own organization and communities.
We are starting with a thorough review of our corporate giving strategies to ensure that we are focused on efforts to eliminate social injustice and improve lives in Black communities and communities of People of Color. We are making an immediate contribution to the NAACP LDF. Through litigation, advocacy, and public education, LDF seeks structural changes to expand democracy, eliminate disparities, and achieve racial justice in a society that fulfills the promise of equality for all Americans.
We know that actions speak louder than words and that we have a lot of work to do. It's a start. We pledge to move with deliberate speed and look forward to reporting back to you on our efforts.
R.J. Melman
President
Gift the gift that keeps on giving. Refer more friends and get more rewards.
When you refer friends to join the Frequent Diner Club, you both get rewarded!
Here’s how:
Share
Open the LettuceEats app, and tap the Refer Friends banner to send a unique referral code to your friend.
Join
Once your friend becomes a Frequent Diner Club member, they will be gifted $10 Reward Dollars.
Visit
You get $10 Reward Dollars added to your account after your friend dines at a Lettuce Entertain You Restaurant and has their first Frequent Diner Club points transaction.
IMPORTANT INFORMATION: Please allow 24 hours for referee to receive enrollment link to and to receive $10 referral award. Referring member will receive the $10 Referral Bonus 24 hours after the referred friend dines at a participating location. Referred member must accrue points when dining for referrer to receive $10 Referral Bonus.
F.A.Q.
Can I refer friends to the Frequent Diner Club and receive rewards?
Yes, you can refer friends exclusively in the LettuceEats app. Access the Refer Friends tab in the app and send your friend an invitation to join the club.
What will my friend receive?
Your friend must join the Frequent Diner Club using your unique referral link. Once they enroll, $10 in Referral Dollars will post to their account. Please allow 24 hours for referee to receive enrollment link and to receive the $10 award.
What will I receive when my friend joins the Frequent Diner Club and dines at a participating location?
When your friend dines at a Lettuce Entertain You Restaurant and has their first point accrual transaction, you will receive $10 in Referral Dollars. Please allow 24 hours after your friend dines for Referral Dollars to be added to your account.
Please note: Referrals must enroll using the LettuceEats app unique link to qualify for the Refer Friends promotion. Please allow 24 hours for referee to receive unique enrollment link and to receive $10 referral reward. Referring member will receive the $10 Referral Bonus 24 hours after the referred friend dines at a participating location. Referred members must accrue points when dining for referring members to receive $10 in Referral Dollars.
