We are excited to annouce that Cook County and City of Chicago are on track to advance to Tier 1 mitigations. We can resume indoor dining at restaurants at 25% occupancy or 25 people per room. Please click the Reserve Now button below to find a restaurant and make your reservation.
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As the temperatures drop and dining moves indoors, our top priority remains providing a safe, clean, and healthy experience.
That is why we are excited to implement technology developed by AIRPHX (pronounced “air-fix”) into all of our restaurants nationwide by mid November. After extensive research and on the advice of experts, we've concluded that this is the best system for us.
Here’s how it works
AIRPHX features “cold plasma” chambers intended to kill harmful airborne and surface organisms throughout the day. Used in hospitals, healthcare facilities, Olympic training centers, universities, police and fire stations, and casinos, it eliminates 90-98% of influenza, coronavirus, norovirus, hepatitis, salmonella, listeria, e.coli, and over 30 common bacteria and viruses both in the air and on other surfaces.
This is just one more important step that we are taking to continue improving health and safety measures in our restaurants, and we want to thank you for your continued confidence in us.
To our valued guests,
Thank you to all who have been dining with us and plan on dining with us in the future. We are making two changes to our health and safety procedures to continue to protect both our guests and employees. These new protocols are intended to provide an additional layer of protection and greater peace of mind to everyone whom we welcome through our doors.
Consistent with the CDC’s recognition of temperature screening as an optional strategy to help to prevent the spread of COVID-19, we will be temperature checking all dine-in guests at our full-service restaurants.
Upon arrival, all guests will have their temperature taken with an infra-red, no contact thermometer.
If a guest’s temperature is over (>) 100°F, the guest will not be permitted to enter but will be offered alternative accommodations, such as an order to go, or a reservation for another time.
Guests who wish to may wait 15 minutes outside the restaurant for a second temperature check but will not be offered a third temperature check.
The City of Chicago and Cook County have issued emergency travel orders directing travelers entering or returning to Chicago from states experiencing a surge in new COVID-19 cases to quarantine for a 14-day period from the time of leaving the identified state. In support of these efforts, we will be asking all dine-in guests at our Chicago and Cook County restaurants whether they have traveled to any of the locations that are on the current travel restriction list within the prior 14 days.
If you confirm that you should be quarantined as a result of the travel restrictions, you will not be permitted to enter but we are happy to offer alternative accommodations, such as an order to go, or a reservation for another time.
In the event travel restrictions are issued in other locations where we do business, we will do the same.
As a reminder, you must wear a face mask when entering, exiting, and moving around the restaurant, removing your mask while you are seated. If you are experiencing any COVID-19 symptoms, we kindly request that you join us another day when you are feeling better.
Thank you for your continued support and for doing your part to keep everyone in our restaurants safe and healthy.
We haven’t said a lot these past few days. We stand unequivocally with Black Americans and the tens of thousands of people of conscience demanding that we live up to our values as a nation. But it is the voices of those who have suffered the injuries of systemic racism that must be heard right now. We are listening intently. As we face the indisputable truth that we can do better, we reflect on how we can best drive meaningful change within our own organization and communities.
We are starting with a thorough review of our corporate giving strategies to ensure that we are focused on efforts to eliminate social injustice and improve lives in Black communities and communities of People of Color. We are making an immediate contribution to the NAACP LDF. Through litigation, advocacy, and public education, LDF seeks structural changes to expand democracy, eliminate disparities, and achieve racial justice in a society that fulfills the promise of equality for all Americans.
We know that actions speak louder than words and that we have a lot of work to do. It's a start. We pledge to move with deliberate speed and look forward to reporting back to you on our efforts.
R.J. Melman
President
At Lettuce Entertain You, we are in the business of hospitality and it is always our top priority to provide everyone the best possible care in our restaurants, as well as to ensure the health and safety of our guests, employees and our community.
In our 49 years of business, Lettuce has continuously upheld top industry standards when it comes to the cleanliness and sanitation practices in our restaurants. We want to take this opportunity to let you know of the policies and procedures we are putting in place surrounding COVID-19/Coronavirus.
What we’re doing:
Closely monitoring the advice and guidance from the Centers for Disease Control (CDC) and the World Health Organization (WHO).
Educating our employees on preventative measures provided by the CDC.
Increasing the frequency and extent of our cleaning practices, such as additional wipe downs of all hard surfaces including the kitchen, bathrooms, bars, and dining rooms.
Providing additional resources that are available to guests and employees including hand sanitizers, extra soap and paper towels in the restrooms.
Implementing heightened sanitation and hand-washing procedures for all employees.
Discouraging all personal contact within our restaurants, including shaking hands.
What we encourage guests to do:
Wash your hands frequently and use a paper towel to dry.
Avoid touching eyes, nose and mouth.
Avoid close contact with people who are sick.
Stay home when you are sick.
Cover your nose and mouth when you cough or sneeze with a tissue, and then dispose of the tissue.
Please know that we have a dedicated and experienced senior partner whose sole responsibility every day is to make sure that we are always following best practices as it pertains to guest safety and restaurant cleanliness. We will continue to work around the clock to ensure our teams are going above and beyond in keeping our restaurants safe for all.
Thank you for your patience and trust in Lettuce Entertain You. Our goal is to ensure you remain confident in dining with us during these challenging circumstances and know that your health is a priority in everything that we do.
We are confident that our restaurants are safe and will continue to operate as normal.