Questions About Paper Certificates

 
I have a Wildfire certificate; can I exchange it for a Shaw's Crab House certificate?

Certificates specific to certain restaurants can only be used at the restaurant listed on your certificate. Because these are complimentary certificates, they cannot be exchanged.

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I have an expired certificate, can I still use it?
Yes, in fact we enjoy seeing our old Lettuce gift certificates, it is a fun journey back in time for us!  We recently accepted a $25 gift certificate that expired in 1981!

On the right side or back of your paper gift certificate, there is a two letter code followed by a number. Using this information, please read below to determine what type of paper certificate you have.
     
CP/AP = Complimentary Certificates These certificates will only be honored by the restaurant printed on the front. If your certificate has an expiration date printed on it, it would be at the discretion of the individual restaurant to accept it. 
 
ZZ = Holiday Bonus certificates These do expire, however we are happy to extend your Holiday Bonus for the same period next year. The Holiday Bonus are valid from January 2 through mid April every year. Please visit the 'Contact Us' portion of the website, select Gift Cards from the drop down menu and let us know how many Holiday Bonus extension stickers you need and be sure to include your name and full address.
     
LL, FF, VV, OO or JJ = Cash Certificates These certificates are considered cash and will be honored by all of the Lettuce Entertain You restaurants without restrictions. These certificates are the precursor to our plastic gift cards, therefore have no expiration. It is important to remember that, because the certificates are accepted like cash, they cannot be replaced if lost or stolen.

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