Gift Card Delivery Information

How will I receive my gift card order?

We ship all of our gift cards via UPS. You will recieve an email with your UPS tracking number once your order has been shipped. 

(Back to top)

Where can I ship my gift card?

We ship to any street address in the 50 states. We do not ship internationally. Please be sure to include all information such as a suite number, business name or any other relevant information that will help UPS deliver your package promptly.

Please Note: We will not deliver to a PO Box.

(Back to top)

What UPS shipping options are available to me?

Below are the UPS options we offer. Orders placed before 12pm will be sent out the same day.

Within Illinois

  • UPS Ground $6.95 (2 - 5 business days)
  • UPS 2nd Day Air $12.95
  • UPS Next Day Air Saver $18.95

Outside of Illinois

  • UPS Ground $7.95 (2 - 5 business days)
  • UPS 2nd Day Air $14.95
  • UPS Next Day Air Saver $29.95

Please Note: We do not add a handling fee to the UPS shipping charge. The shipping charge is simply what it costs to ship your package.

(Back to top)

When will my gift card arrive?

If you selected to ship your gift card with UPS Ground, the package will be guaranteed for delivery within 5 business days. Orders being sent Ground within the Chicagoland area usually deliver the next business day.

UPS will make a total of three different delivery attempts to the address that you provided before returning the package back to Lettuce Entertain You. If UPS returns the package to our office, we will notify you and request a different address for delivery.

Please Note: UPS will not make delivery attempts on Sundays or Federal holidays.

(Back to top)

I didn't receive my order. What happens now?

Call our Gift Card Team at 888-884-4438. We will help track your package and make sure you receive it as soon as possible. Though packages typically do arrive quickly, they can take up to 5 business days to be received. Please allow for longer delivery times during the holiday season.

(Back to top)