Gift Card Delivery Information

 
How do I receive my online or phone order?

We ship all of our gift cards via UPS. You will recieve an email with your UPS tracking number once your order has been shipped. Please Note: UPS will not make delivery attempts on Saturdays, Sundays or Federal holidays. 

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Can I ship to anyone in the United States?

We ship to any street address in the 50 states. Please be sure to include all appropriate information such as a suite number, business name or any other relevant information that will help UPS deliver your package promptly.

Please Note: UPS will not deliver to a PO Box.

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What UPS shipping options are available to me?

Below are several options that we have created for your convenience. Orders placed before 12pm will be sent out that day.

Within Illinois

  • UPS Ground $6.95 (2 - 5 business days)
  • UPS 2nd Day Air $12.95
  • UPS Next Day Air Saver $18.95

Outside of Illinois

  • UPS Ground $7.95 (2 - 5 business days)
  • UPS 2nd Day Air $14.95
  • UPS Next Day Air Saver $29.95

Please Note: We do not mark up or add a handling fee to the UPS shipping charge. The shipping charge is simply what it costs to ship your package.

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When will my gift card arrive?

If you selected to ship your gift card with UPS Ground, the package will be guaranteed for delivery within 5 business days.

UPS will make a total of three different delivery attempts to the address that you provided before returning the package back to Lettuce Entertain You. If UPS returns the package to our office, we will notify you and request a different address for delivery.

Please Note: UPS will not make delivery attempts on Saturdays, Sundays or Federal holidays.

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I didn't receive my order. What happens now?

Call our Gift Card Team at 888-884-4438. We will help track your package and make sure you receive it as soon as possible. Though packages typically do arrive quickly, they can take up to 5 business days to be received. Please allow for longer delivery times during the holiday season.

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