Frequent Diner Club Member FAQs

 

How do I earn Frequent Diner Points?

Member Status

Dollars Spent

Points Per Dollar

Blue

$1 - $999

1

Silver

$1000 - $2499

1.25

Gold

Over $2500

1.5

You receive $10 in Reward Dollars for every 140 points you earn at any Lettuce Entertain You Restaurants.

Your points will convert to Rewards Dollars as soon as your guest check is closed, and you will receive an email update confirming your transaction and providing an updated account balance.

Please note: Frequent Diner points are only rewarded at the following Maggiano's locations:

  • 516 North Clark St., Chicago, IL 60610-4207
  • 240 Oakbrook Center, Oak Brook, IL 60523
  • 1901 E. Woodfield, Schaumburg,IL 60173
  • 175 Old Orchard Shopping Ctr, Skokie, IL 60077
  • 1847 Freedom Dr, Naperville, IL 60563
  • 307 Hawthorn Center,  Vernon Hills, IL 60061
  • 2500 N Mayfair Road, Wauwatosa, WI 53226-1409

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How do I use my account to earn points?

There are three easy options to access your account:

  1. Present your Reward Card when paying your check.
  2. Use the Lettuce Eats mobile app code- Check in at the LEYE location to generate a four digit mobile code, and write the code at the bottom of your guest check. Click here to learn more.
  3. Use your pre-registered credit card and tell your server your credit card is registered. Click here to learn more and register up to 6 credit cards.

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How do I redeem my Reward Dollars?

You have 3 options:

    1. Present your Reward Card and ask your server to apply your Reward Dollars to your meal.
    2. Use the Lettuce Eats mobile app code- Check in at the LEYE location to generate a four digit mobile code, and write the code at the bottom of your guest check. Let your server know how much you would like to redeem. Click here to learn more.
    3. Use your pre-registered credit card and tell your server your credit card is registered and how many Reward Dollars you would like to apply to your check. Click here to learn more and register up to 6 credit cards.

Please note: Reward dollars cannot be used to purchase gift cards.

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Are there any restrictions in using my Reward Dollars?

Frequent Diner Dining Rewards are not valid in conjunction with any other offers, discounts and promotional certificates. Frequent Diner Rewards are not valid for payments toward private parties, catering or delivery and are not valid on Saturday nights, Friday nights are also excluded at Eiffel Tower; Tru and Everest. Reward Dollars are not valid at Sub 51, Studio Paris or Joe's Live in Rosemont. Dining Rewards are also not valid on New Year's Eve, Valentine's Day, Mother's Day, Thanksgiving and Christmas. 

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Can I earn Frequent Diner Points when someone else at my table pays the bill?

Sorry, Frequent Diner Points are earned only when the Card Holder pays the bill.

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How does the enrollment fee refund work?

For members enrolling in Illinois and online before 2016, there was a one time $25 enrollment fee. When the enrollment was processed, the Rewards Account was credited with $10. Another $10 was credited after the second and third visits. If an enrollment fee was paid on or after July 1, 2014, the member has until December 31, 2016 to earn their full enrollment fee refund. Members who did not pay an enrollment fee are not eligible for a fee refund.

Members outside Illinois and enrolling in a Lettuce Entertain You restaurant before 2016 paid a pay a one-time enrollment fee of only $10. When the Frequent Diner Card was issued, it was already loaded with $10 to refund the enrollment fee. Members who did not pay an enrollment fee are not eligible for a fee refund.

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Can I earn Frequent Diner Points for delivery services?

Frequent Diner Club members will receive points when ordering from our authorized delivery partners; Delivery Wow, Dining In, Restaurants on the Run, and Caviar. Please include your Frequent Diner Club member number with your order.

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Can I earn Frequent Diner Points for a private party at a Lettuce restaurant?

Absolutely, but you must be a Frequent Diner Club member before you sign the contract. It's a great way to build up points fast. You will receive points for the food and beverage total. (Silver and Gold bonus points are not awarded for parties). A few restrictions apply, so check your Program Terms & Conditions.

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What are the advantages of accessing my account online?

In summary, here are a few the more popular features you can enjoy online:

    • Check your Account Balance anytime, including restaurant visits, Rewards Card balance and dollars needed to reach next level
    • Change your Member Profile (update address, add your email, etc.)
    • Order a replacement membership card

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    What do I do if I forget to present my Rewards Card, pre-registered card or mobile code and want to earn credit for the transaction?

    You can take a photo of your credit card receipt with your mobile device and email it to fd@leye.com. Please include your Frequent Diner member number.

    Please note that the Lettuce Entertain You Frequent Diner Club cannot process cash receipts or itemized restaurant receipts unless they are accompanied by a Frequent Diner voucher, credit card receipt or statement.

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    What are the advantages of attaining Silver or Gold Level Membership?

    First, you'll earn more points per dollar spent: 1.25 points per dollar spent for Silver, and 1.5 points per dollar spent for Gold. Gold Level Members receive Priority Reservation privileges at Lettuce Restaurants.

    Once you have reached Silver or Gold status, you will keep that status through that year and the following calendar year. You will need to spend $2,500 in the calendar year to keep your Gold status and $1,000 in the calendar year to keep your Silver status.

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    What happens to my points at the end of the calendar year?

    If you have at least one visit in the calendar year, the points on your account will rollover to the following year. If you have not had a visit in the calendar year, any unredeemed points remaining at the end of the year will be forfeited at year’s end. 
    Please be aware that dollars on your Rewards Card never expire and will carry over from year to year.

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    Will I earn diner points when I pay with a LETTUCE Gift Card?

    Frequent Diner points are not posted on the Gift Card portion of a restaurant payment. Points (or the Holiday Bonus Certificates) are issued when Gift Cards are purchased not when they're redeemed.

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