Frequent Diner Club Member FAQs

Remember — the key to earning points is to present your Frequent Diner Card every time you dine. The more you use your card, the more you will be rewarded!

How does the enrollment fee refund work?

There's a one time $25 enrollment fee. After your first visit to a Lettuce Entertain You Restaurant we will credit your Rewards Card $10. Another $10 will be credited after your second visit. An additional $10 will credited after your third visit.

For members outside Illinois, pay a one-time enrollment fee of only $10. Then after you’ve used your Frequent Diner Card one time, we’ll automatically credit your Rewards Card with $10 to reimburse your enrollment fee (no points will be deducted from your account).

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What do I do if I forget to present my Rewards Card and want to earn credit for the transaction?

You can mail or fax your Frequent Diner voucher, credit card receipt, or statement to us at:


Lettuce Entertain You
Frequent Diner Program
5419 N. Sheridan Road
Chicago IL 60640

Fax: (773) 878-8468

Please note that Lettuce Entertain You Frequent Diner Program cannot process cash receipts or itemized restaurant receipts unless they are accompanied by a Frequent Diner voucher, credit card receipt or statement

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Why does the program differ for members in other states?


Since 1971, Lettuce Entertain You Enterprises, Inc. has grown to own, license, partner or manage over 70 restaurants in Illinois, Arizona, Minnesota, Nevada and other states. Because the concentration of Lettuce restaurants are in the Chicago area, Frequent Diner members have the opportunity to visit more locations, and thus earn more points and rewards.

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What are the advantages of attaining Silver or Gold Level Membership?


First, you'll earn more points per dollar spent: 1.25 for Silver, and 1.5 points per dollar spent for Gold. Second, you'll be that much closer to being able to redeem your points for special rewards (click here to view the rewards). And third, Gold Level Members receive Priority Reservation privileges at Lettuce restaurants.

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Can I earn Frequent Diner Points for a private party at a Lettuce restaurant?


Absolutely, but you must be an active Frequent Diner member before you sign the contract. It's a great way to build up points fast. You will receive points for the food and beverage total. (Silver and Gold bonus points are not awarded for parties). A few restrictions apply, so check your Program Terms & Conditions.

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How do I redeem my points?


You have a couple of options: Choose to bank your points for the calendar year and save them to redeem for premium rewards or we will automatically add dollars to your Rewards Card.

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Where can I earn Frequent Diner points?


Frequent Diner points are rewarded at all Lettuce Entertain You Restaurants.

Please note: Frequent Diner points are only rewarded at the following Maggiano's locations:

  • 516 North Clark St., Chicago, IL 60610-4207
  • 240 Oakbrook Center, Oak Brook, IL 60523
  • 1901 E. Woodfield, Schaumburg, IL 60173
  • 175 Old Orchard Shopping Ctr, Skokie, IL 60077
  • 1847 Freedom Dr, Naperville, IL 60563
  • 2500 N Mayfair Road, Wauwatosa, WI 53226-1409
  • 2685 Southdale Center, Edina, MN 55435-7011

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What is “Banking”?


You may choose to bank your points until the end of the calendar year (January 1 to December 31) to save for premium rewards. Choose the banking option on your online profile. All points must be redeemed at the end of the year.  If you have not reached 1,400 or more points by December 31, your points will automatically be redeemed and credit will be transferred to your Rewards Card.  If you have not redeemed your points by December 31, you will receive a letter outlining your options.

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What happens to my points at the end of the calendar year?



If you have earned at least 140 points in the calendar year, any unredeemed points remaining at the end of the year will carry over to the following year.  If you do not earn at least 140 points in a calendar year, your points will be forfeited at year’s end. 

Please be aware that dollars on your Rewards Card never expire and will carry over from year to year.

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Can I earn Frequent Diner Points when someone else at my table pays the bill?

Sorry, Frequent Diner Points are earned only when the Card Holder pays the bill.

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Can two members from the same household share one Frequent Diner Account?


Sure! To register a Secondary Account Holder in your household, add their name and we'll send their Membership Card in about two weeks.

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What are the feature of viewing my account online?

In summary, here are a few the more popular features you can enjoy online:

  • Check your Account Balance anytime, including restaurant visits, Reward Card balance and dollars needed to reach next level
  • Redeem your points for premium rewards and select or change when you redeem your points
  • Change your Member Profile (update address, add your email, etc.)
  • Order a replacement membership card

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